Last updated: September 28, 2026
How to reach us and how to solve the most common questions about your account, Oddia Pro and practice funds, on the web and in the iPhone app.
Write to arama.labs.llc@gmail.com. Include the email address you sign in with, where you bought (on oddia.app or through the App Store) and the date, so we can find your account and purchase. Never send passwords, sign-in codes or card numbers.
Oddia signs you in with a one-time code sent to your email address, or on the web with Continue with Google. Codes expire after a short time. If a code does not arrive, check your spam folder and request a new one. Use the same email address on the web and in the app to see the same account.
Manage or cancel Oddia Pro where you subscribed:
If Pro does not appear after you pay, open Account, Oddia Pro in the app and choose Check purchases, or Restore App Store purchases for an App Store subscription. Access is confirmed by our server after the payment is verified, which can take a moment.
Practice funds are virtual money for the simulator. They have no cash value and cannot be withdrawn, transferred or redeemed. Purchased practice funds do not expire.
If a pack you paid for does not show in your practice portfolio, choose Check purchases on the Add practice funds screen in the app, or reload the simulator on the web. If it still does not appear, contact us with the date of the purchase.
App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com. For purchases on oddia.app, see the Terms of Service and contact us if you were charged by mistake.
To delete your account, write to arama.labs.llc@gmail.com from the email address you sign in with. We delete its personal information as described in the Privacy Policy.
Deleting your account does not cancel a subscription. Cancel Oddia Pro first where you subscribed, as described above.
Questions about this page: arama.labs.llc@gmail.com.
See also the Terms of Service.